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Customer Service

Our business is build on customer satisfaction. At Telenco distribution, all employees understand and share this essential value. This is the foundation of our business success and also the quintessence of what makes us keen to go above and beyond to meet our customers’ needs.

For Telenco distribution it is extremely important to comprehend and to respond with precision to all its customers’ requirements. This is why, we have dedicated a team of professionals at the service of our customers throughout Europe.

Our specialists will be happy to exchange with you on your project(s), to answer to all of your questions and to suggest the most appropriate solution(s) to your needs.

Availability, responsiveness and proactiveness

Your dedicated team of specialists is at your disposal from Monday to Thursday, from 8AM to 6PM and on Fridays, from 8AM to 5PM*. Our website offers you the possibility to follow in real time the status of your orders and requests. However, if you have any other questions, do not hesitate to contact us. We will do our best to respond within the shortest delay.

Find your dedicated contact

To save time and make sure you address your request to the most appropriate person, please refer to the contact list here below:


Should you have any questions about how our website works, Thibault is at your
disposal from Mondays to Thursdays, between 8AM and 5PM and on Fridays from 8AM to 4PM*.

*Please note that hours correspond to UTC + 1.